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ARTICLE SUMMARY

Mobile row sends out a poor signal

Keep your wits about you when choosing a new mobile phone or it could wreak havoc with your life. That is the warning from smart professional Chrissy Smith who found herself cut off and still contracted to pay hundreds of pounds for a new service that did not work.

ORANGE SIGNAL - ITS A JOKE

05.07.07, 9:13am

I am currently involved in a battle with Orange to be released from my 18 month contract.

I moved into a new flat a month ago, and discovered I could not get any signal apart from Emergency calls only. I have 16months left on my contract and with this being my only point of contract with the outside world, family and friends, it is very frustrating to have to go out of my property and be at least 200 yards away before i have any signal at all.

I have called the customer service team on numerous occasions only to be fobbed off with silly excuses. The last call i made i was advised to write into the legal team in Bristol, which i have done, and have since heard nothing.

The article in your paper on the 4th July 2007 stated that Chrissy Smith moved to Devon and could not get any signal, I must stress that I live in a normal area in the middle of a town, nothing remote about the area at all, an I still am unable to get any reception in my property.

My battle with orange is still ongoing and I will not give up until I am released from my contract.

Regards

A Very unhappy mobile user.

• Posted by: GlendaReport Comment

ORANGE SIGNAL - ITS A JOKE

05.07.07, 9:13am

I am currently involved in a battle with Orange to be released from my 18 month contract.

I moved into a new flat a month ago, and discovered I could not get any signal apart from Emergency calls only. I have 16months left on my contract and with this being my only point of contract with the outside world, family and friends, it is very frustrating to have to go out of my property and be at least 200 yards away before i have any signal at all.

I have called the customer service team on numerous occasions only to be fobbed off with silly excuses. The last call i made i was advised to write into the legal team in Bristol, which i have done, and have since heard nothing.

The article in your paper on the 4th July 2007 stated that Chrissy Smith moved to Devon and could not get any signal, I must stress that I live in a normal area in the middle of a town, nothing remote about the area at all, an I still am unable to get any reception in my property.

My battle with orange is still ongoing and I will not give up until I am released from my contract.

Regards

A Very unhappy mobile user.

• Posted by: GlendaReport Comment

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MOBILE SENDS OUT POOR SIGNAL

27.04.07, 3:43am

"The futures bright, the futures Orange" Not!

• Posted by: stevegReport Comment

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22.03.07, 4:35pm

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• Posted by: jimz1Report Comment

Todays best TV right here for you at the Express. • See Guide

The Political Cartoonist of the Year