Hotpoint / Indest Company

They stink. After paying nearly £90 for a repair on my 20 month old fridge they have declared it irrepairable. They say their concessionary price relects the age of my fridge and what I have already spent with them. However using that logic then why is the combined price the same as what I can just go out and buy a new fridge for. It took a month from initially logging the call to get to this stage. Their service and customer care departments seem indifferent and my requests for a manager to call appear to have been ignored. Their repair invoice clearly states that repairs are guaranteed for 1 year and the whole appliance is guaranteed for 14 days after repair. The fridge failed the day it was repaired

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